Terms of Business

Introduction

These Terms of Business set out the basis upon which Gocompare.ie and Curragrove Financial Services Ltd provide financial services to clients. Please read these terms carefully as they contain important information regarding our services, regulatory status, remuneration, complaints procedures and your responsibilities as a customer.

Regulatory Status

Curragrove Financial Services Ltd is regulated by the Central Bank of Ireland.

Central Bank Registration Number: 92358

Copies of our regulatory authorisations are available upon request.

You may verify our credentials through the Central Bank of Ireland:

Website: www.centralbank.ie

Services We Provide

We provide advice and services relating to:

Protection Products

Mortgage Protection
Life Insurance
Serious Illness Cover
Income Protection

Pension Products

Personal Pensions
Corporate Pensions
Retirement Planning

Investment Products

Unit Linked Investments
Savings Plans
Long-Term Investment Solutions

Advice is provided on a fair analysis basis, meaning we assess a sufficiently large number of products and providers to identify suitable recommendations for our clients.

Remuneration

Curragrove Financial Services Ltd is remunerated by commissions paid by insurance companies and product providers.

Details of commissions and remuneration arrangements are available upon request.

Conflicts of Interest

It is our policy to avoid conflicts of interest whenever possible.

Where an unavoidable conflict arises, we will notify you in writing before providing any related services.

If no disclosure has been made, you may assume no conflict exists.

Quotations & Applications

Quote Validity

Insurance quotations are generally valid for:

7 days from issue date
Until age next quarter

Whichever occurs first.

Important Information

All quotations assume standard underwriting rates and acceptance criteria.

Policies may be subject to:

Medical underwriting
Financial underwriting
Insurer acceptance criteria

Full policy terms and conditions are available upon request.

Duty of Disclosure

When applying for insurance, you must provide complete and accurate information.

This includes disclosure of:

Medical history
Existing medical conditions
Previous claims
Other material information requested by the insurer

Failure to disclose relevant information may result in:

Policy cancellation
Claims being declined
Difficulty obtaining insurance in the future

Online Applications

Applications may be completed electronically through our website.

When completing applications online, certain assumptions may apply, including:

Applicants are resident in the Republic of Ireland
Mortgage protection policies relate to repayment mortgages
Information provided is accurate and complete

Where required, we will contact you to ensure the policy remains suitable for your needs.

Premium Payments & Default

It is essential that all premiums are paid on time.

Failure to pay premiums may result in:

Loss of insurance cover
Policy lapse
Cancellation by the insurer

Certain policies may contain strict payment deadlines and warranties imposed by insurers.

We will notify clients of outstanding payments where possible.

Regular Reviews

Financial circumstances and protection needs can change over time.

We recommend reviewing your policies regularly to ensure:

Adequate levels of cover remain in place
Investments remain appropriate
Pension arrangements remain suitable

Clients are encouraged to contact us periodically for updated advice.

Consumer Insurance Contracts Act

Under the Consumer Insurance Contracts Act 2019, consumers must answer all questions honestly and with reasonable care.

Insurers may only reduce or refuse claims where non-disclosure or misrepresentation materially influenced their decision to provide cover.

Completed application forms and statements of fact should always be reviewed carefully and confirmed as accurate.

Investor Compensation Scheme

Curragrove Financial Services Ltd is a member of the Investor Compensation Scheme established under the Investor Compensation Act 1998.

In certain circumstances, eligible clients may be entitled to compensation.

Any compensation payable is generally limited to:

90% of the loss suffered
Subject to a maximum payment of €20,000

Complaints Procedure

We have a formal complaints procedure in place.

Complaint Handling

Complaints are acknowledged within 5 business days.
Complaints are investigated promptly.
Updates are provided at intervals not exceeding 20 business days.
We aim to resolve complaints within 40 business days.

Complaints should be submitted in writing to:

Complaints Officer
Curragrove Financial Services Ltd

Financial Services & Pensions Ombudsman

If you remain dissatisfied following our complaints process, you may refer your complaint to:

The Financial Services and Pensions Ombudsman (FSPO)

Website: www.fspo.ie

Data Protection

Curragrove Financial Services Ltd complies with:

General Data Protection Regulation (GDPR)
Data Protection Act 2018

Personal information is processed in accordance with our Privacy Policy and used solely for providing financial services and meeting regulatory obligations.

You have the right to:

Access your personal information
Correct inaccurate information
Request further information regarding data processing

All telephone calls may be recorded for quality, training and verification purposes.

Insurance Providers

We currently hold agency agreements with a range of insurers and product providers, including:

Royal London
Aviva
New Ireland
Irish Life
Zurich Life
Advice First

Contact Information

For any questions regarding these Terms of Business, please contact:

Gocompare.ie
Email: info@gocompare.ie

Ready to Compare Mortgage Protection Quotes?

Get instant online quotes from Ireland’s leading providers in minutes.



Trusted Irish Advisors



Compare Leading Providers



Fast Online Quotes

Compare Quotes Now